March 17, 2020
Valued DDNM Brokers,
Good morning. Delta Dental of New Mexico wanted to share with you the process in which we will be connected to you.
Recognizing the ongoing and increased uncertainty that COVID-19 is causing, the safety and wellbeing of our clients, brokers and colleagues remains our highest priority. As the situation continues to evolve, our leadership team is taking steps to ensure our approach is consistent with the guidance provided by the World Health Organization and CDC.
Therefore, effective Thursday, March 19, Delta Dental offices will be closed. The building closure will remain in effect at least through April 3. Our team will be on a mandatory work-from-home schedule. We hope that during this shutdown, we can minimize the risk of the spread of the coronavirus and the COVID-19 disease.
We have robust business continuity plans in place and expect to be able to continue to service our clients.
You may contact Customer Service via email at customerservice@deltadentalnm.com; or Group Administration at groupadmin@deltadentalnm.com.
Thank you all for your partnership and trust you place in Delta Dental. We extend our best wishes for your health, safety, and well-being.
If you have any questions, please reach out to me at any time.
- JoLou Trujillo-Ottino
- VP of Sales & Marketing
- Delta Dental of New Mexico
- Direct: (505) 855-7122
- Cell: (505)250-5371
- Toll-Free: (800) 999-0963
- Fax: (505) 883-7444
- jottino@deltadentalnm.com