In an increasingly digital world, dental services are evolving to expand access and serve the needs of patients who seek convenience without compromising quality. Teledentistry allows patients to receive professional advice, consultation, and help in scheduling an appointment with a Delta Dental dentist.
This guide will explore what teledentistry is, how it works, its benefits, and what you can expect from a teledentistry appointment.
What is teledentistry?
The American Dental Association (ADA) defines teledentistry as “the use of telehealth systems and methodologies in dentistry” and telehealth as the “broad variety of technologies and tactics to deliver virtual medical, health, and education services.”
Teledentistry requires the use of telecommunication technology, like video calls, messaging apps, and digital imaging, to provide certain dental care and consultation services remotely. It bridges the gap between patients and dentists, especially in situations where an in-person visit may be challenging, such as during a pandemic, in remote areas, or for individuals with mobility issues.
Teledentistry is becoming a popular tool for patients. According to Delta Dental’s 2024 State of America’s Oral Health and Wellness Report, roughly half of adults surveyed (47%) would consider using teledentistry for oral health care and more than half (54%) would trust the care they got via teledentistry.
Note: In-person dental care is always preferred. Please make in-person visits whenever possible.
How does teledentistry work?
Teledentistry is used in the following ways:
- Utilization: Patients can book a teledentistry appointment through their dental provider’s website or a dedicated teledentistry platform offered by Delta Dental of New Mexico.
- Initial consultation: The patient meets with the dentist or dental hygienist online to discuss their dental concerns, symptoms, and receive a preliminary assessment.
- Digital imaging: The dentist may request that the patient provide digital images of their teeth and gums by using a smartphone or a dedicated dental imaging tool provided by the dental office.
- Diagnosis and treatment plan: Based on the consultation and any images provided, the dentist can diagnose the issue and recommend a treatment plan. This may include prescribing medications, providing at-home care instructions, or assist in scheduling an in-office visit with a Delta Dental provider.
- Follow-up care: Patients can follow up with their dentist via additional video calls or messaging, ensuring that their treatment is progressing as expected.
Note: Teledentistry services vary by dental office. Contact your dentist’s office or Delta Dental of New Mexico for more information.
Benefits of teledentistry
Teledentistry offers numerous advantages for both patients and dental providers:
- Convenience: Patients can receive certain dental care and services remotely reducing the need to take time off from work or arrange transportation.
- Access to care: For those living in rural areas or with limited access to dental offices, teledentistry provides access to oral health services.
- Time-savings: Virtual consultations take less time than in-person visits, making it easier for patients to assess their oral health needs around their busy schedules.
- Cost–savings: Teledentistry is affordable, as well as convenient.
- Preventive care: By making it easier for patients to access dental care and services, teledentistry supports regular in-person cleanings and checkups, to prevent minor issues from becoming serious problems.
Note: While teledentistry offers convenient access to dental care and services, it should not be viewed as a substitute for routine cleanings and in-person visits performed by a dentist at a dental office. Regular professional cleanings are essential for maintaining optimal oral health and addressing issues that require hands-on care.
What to expect during a teledentistry appointment
A teledentistry appointment is similar to a regular dental visit, but with a few key differences:
- Preparation: Before your appointment, ensure you have a stable internet connection, a quiet space for the consultation, and any previous dental records, paperwork, or images that might be relevant on hand.
- Interaction: You’ll communicate with the dental provider via video chat, discussing your concerns as you would during an in-person visit. During your session, the dental provider might guide you to use tools like a compact mirror to help them examine your mouth. They may also ask you to perform simple tests, such as bite tests or cold sensitivity checks, using everyday items found at home.
- Imaging: Depending on your issue, you may be asked to provide images of your teeth. The dental provider will guide you on how to take and upload these images.
- Privacy: Teledentistry appointments are confidential. Your data is protected through secure platforms.
The power of teledentistry
Teledentistry is a great tool that brings dental care and services into the digital age, making it more accessible, convenient, and cost-effective. Whether you’re dealing with a minor issue or seeking a consultation, teledentistry is a flexible tool that fits into today’s fast-paced world.
If you’re curious about trying teledentistry, reach out to your dental provider to learn more about the services they offer and how you can benefit from this innovative approach to oral health care.
To learn more about Delta Dental of New Mexico teledentistry coverage please visit our website.